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Intermediate PC Refresh Technician

Location: Pasadena, CA

Job Type: contract

Company: IDR

Category: Systems Engineering

Job Description Apply Now

IDR is seeking an Intermediate PC RefreshTechnician for one of our top Healthcare clients in Pasadena, CA. This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities:

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS:

• High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
• Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
• 2+ years in a client - facing role ( working with clinical staff, asset inventory)
• Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes

What's in it for you?

• Full Benefits during the contract! (Medical, Dental, Vision, etc.)
• Ability to get your foot in the door with a well-established company
• Competitive compensation
• Excellent work/life balance

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $23.43/hr W2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now